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Scoop.it!
Delivering a differentiating customer experience pays dividends. What are some important trends? Find out here. Via Pantelis Chiotellis 
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Scoop.it!
Sales - In today's highly networked world, your customers expect to interact with you during every step of the buyer's journey. Here's how you can engage them. Via Eric_Determined / Eric Silverstein, David Hain, Ricard Lloria
Eric_Determined / Eric Silverstein's curator insight,
November 11, 2014 11:43 PM
"With more mobile devices than humans and over one billion people participating in social networks, today's customers are more networked and better informed than ever." 1. Be Part of the Conversation across all Channels 2. Use Analytics for Insight across Platforms 3. Personalize every Interaction 4. Build on previous #customer #experiences 5. Become a Predictive Business Which brand currently connects well across your buyer journey? |
